Robust cloud and IT infrastructure ask a lot to maintain—even more to optimize and plan ahead for. From urgent issues to incremental improvements on your shoulders, it can seem impossible to keep your head above the water and an eye on core business objectives key for your growth.

Lean on The Maynard Group to evaluate your organization’s data and applications and accordingly handle your migration, configuration, optimization, and security. Respectful of your environment’s needs and resources, we’ll take the management off your plate and return to you the bandwidth to focus on your business.

  • You can offload a variety of responsibilities to a Managed Service Provider like The Maynard Group, whose primary functions typically include staffing, engineering on-demand, 24-hour support, and hosting and implementation.

  • A seamless digital transformation demands a comprehensive evaluation of your current infrastructure—a magnifying glass to your critical security gaps, your allocation of expenses, and the sources of your IT headache.

    Our comprehensive technology, security, and compliance audit lays all your resources, priorities, strengths, and weaknesses on the table so you can engage the course most aligned with your business objectives. Applying our tiered subscription service model will enable you flat and predictable spending—paying on a credit system for services so you receive sufficient support in times of urgency and less when less is needed.

 

Managed Services Subscription

HelpDesk + Onsite Support or Managed Services Subscription- HelpDesk Only
Our remote help desk is your central resource for resolving technical issues. You’ll get more than mere phone support or email correspondence. Regardless of your physical location or the nature of the problem, our professional, caring agents can facilitate solutions themselves or guide you through the steps to make things right. You can also find and request help via our self-service portal.

  • From simple user issues to critical system complications, your business relies on technical support to smooth operational friction. Our Help Desk solution serves as a centralized hub for your ticketing needs, employing monitoring and archiving to ensure no problem goes unaddressed and future fixes can be informed by recorded solutions.

  • PC as a Service (PCaaS) greatly simplifies the management of your PCs and other endpoint devices. For a monthly subscription fee, we’ll lease you hardware and software, replacing and updating them regularly, which will make them future-proof. We can also bundle additional services such as help desk support and data backup. Over the long term, PCaaS will save you money and reduce IT headaches.

  • The more your company grows—or the more you want your company to grow—the more critical it becomes that your hardware stays connected. That‘s where our managed switches come in. They provide highly configurable control and management of your network, including who and how your network can be accessed. Built-in redundancies help ensure data recovery. Virtual LANs can be created to prioritize channels for better traffic management.

  • Our managed router service takes provisioning, configuration, change management, and maintenance off your plate. That reduces your costs, frees internal resources for you and your team, and your company benefits from optimized network performance, minimized downtime and greater security.

  • Our Server Support delivers affordable access to expert management of all your upkeep needs, from simple fixes to more complex solutions. We offer a full range of support options and packages at predictable monthly prices. Talk with us so we can learn about your business and customize plans to suit your needs and budget.