3CX is a powerful Cloud business communications tool that expands customer satisfaction, closes communication gaps with coworkers and reduces costs..

Call us and we’ll customize a 3CX communications solution for you! 888-376-5577

Features

  • ACD—Call Distribution

  • Address Book

  • Auto Attendant with scheduling

  • Busy Lamp Field

  • Call Accounting, reporting, call trace and alerts

  • Call Center

  • Call Park

  • Call Record

  • Chat

  • Conference Call

  • Conference Bridge

  • Dashboard with Presence, Click to Call

  • e911

  • Fax Delivery to Email

  • Hot Desk

  • Instant Messaging

  • Mobile client for iPhone or Android

  • Music on Hold

  • Screen Pop

  • SMS Text

  • Softphone

  • Video Call

  • Voice Mail Delivery to Email

  • Voice Paging

  • Web-based Management Portal

  • Contact Center


Enhance your 3CX communications system with VoIP Tools, the industry’s most complete set of 3CX add-ons for automation, security, compliance, better call handling, and much more.

  • Contact Center features including Agent Tools, Management Tools, Competitive Wallboard and Enhanced Reporting.

  • Sales tools including selectable outbound Caller ID, Power Dialer and Do Not Call database.

  • System tools including Record Beep, Click to Call and Emergency Notifier


3CX offers a Mobile Unified Communications application designed to provide business users with a set of features and benefits capable of transforming your company’s communications system into a real powerhouse. It is available on Google Android and Apple iOS.


Benefits

  • Cost reductions by replacing expensive analog lines and PRIs

  • Disaster recovery solution—perfect to supplement existing infrastructure

  • Efficiency—time savings apps may be added to mobile phone or computer

  • Simple administration—does not require a trained tech to make changes

  • Simple setup and deployment—does not require complicated VPNs or PBX

  • Versatile—use with present phone equipment, new equipment or a blend

    Software Integrations

  • Outlook

  • Salesforce

  • Sugar CRM

Hardware Integrations

  • Compatible with SIP endpoints, including Grandstream, Polycom and Yealink

  • Pre-engineered to integrate with Avaya, Cisco and NEC premises communication platforms

  • Desktop client is compatible with Mac, Windows and most tablets

  • Mobile client is compatible with iPhone and Android


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Unlimited Calling

Your plan includes all local and domestic long distance calling.

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Customized Greeting

Create unique welcome, after hours and holiday greetings for your callers.

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Ring Groups

Enable an entire team to efficiently distribute calls within specific departments.

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Mobility

Work on the move and keep the time loss as low as possible.

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Powerful Messaging

Improve customer service and efficiency by enabling SMS Text for your business phone number or toll free number.

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Analytics

Analytics and dashboards connect directly to your phone system and log everything that happens on each call, from the moment it starts to the second it ends.

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Connect Locations with a Single Phone System

Allow coworkers and customers to communicate seamlessly, regardless of location.

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Voicemail to Email Transcription

Voicemail messages are converted into text, then sent via email with the actual audio message attached.

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Easy Administration

Control all moves, adds or changes through the administration portal.