
LUSSORI, located in Carmel, California, is the area's leading supplier of luxury timepieces and jewelry. As the business grew, and expanded their Internet presence, the need for an efficient, converged telephone system became a necessity. The Maynard Group upgraded the older analog lines to digital T-1 service from SBC which provided each staff member with their own direct line, distinction for incoming toll free calls and Caller ID. The new NEC telephone system was setup with Voice Over IP, which provides linkage between the corporate office and retail stores so that employees can easily intercom to any phone in the organization, transfer calls and share voice mails. This technology also enhances the customer experience because they no longer need to hang-up and redial to reach other stores or departments, all customer questions can be answered in one call.
Testimonial letter from LUSSORI.
To learn more about LUSSORI, as well as their Fine Jewelry and Timepieces, visit their website at www.LUSSORI.com